If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a refund for the original purchase price of the product. Subject to a 20% RESTOCK CHARGE on RETURNS. Buyer is responsible for return shipping cost. Original shipping and handling costs are non-refundable. NO RETURNS AFTER 30 DAYS. NO RETURN ON ELECTRICAL PARTS, CLEARANCE PARTS, OR SPECIAL ORDER PARTS, OR ANY PARTS HAVE BEEN ALTERED. USR will not be responsible for all shipping and handling fees for returns.
All merchandise must be in original boxes and include all original packaging manuals and merchandise materials in order to avoid a restock fee.
If USR received the merchandise in damaged condition due to shipping, it is your responsibility to file a claim against the carrier, and no refund will be given from USR.
If package is stolen off your premises, USR is not responsible for the lost shipment.
Serial numbers cannot be altered, else no refund will be given.
Returns for merchandise received as part of a “free shipping” offer will be credited for the amount of the returned merchandise less actual outbound shipping charges paid by us and any restocking fee that may apply.
Any restocking fee we use will be a reflection on current market value. We do not support attempts to profit on pro-rate adjustments or price fluctuations.